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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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theboss theboss

November 19, 2024

5  out of  5
rating by theboss theboss
"Very honest and attentive and tries hard to make sure the customers needs are taken care of,you will not find a better team.You will not go wrong with them on your side.They are great people and the work they do is greatly appreciated.Thank you!"
We responded:
"Thank you for your wonderful review! I'm glad to hear that you found our team honest and attentive. We strive to ensure our customers' needs are always taken care of, and it's gratifying to know our efforts are appreciated. Your kind words about our team mean a lot to us. If you ever need anything in the future, we're here to help! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Bryce Boggs

November 15, 2024

5  out of  5
rating by Bryce Boggs
"We had the pleasure of working with Jennifer to help us with a new auto and home policy, she was AMAZING! She helped answer every question we had as well as helped us find the best deal and policy for us. She communicated every step of the way and was always there if we needed anything!"
We responded:
"Bryce, thank you for sharing your experience! We're glad Jennifer could assist you with your new auto and home policy. Her dedication to answering all your questions and finding the best deal truly reflects our commitment to excellent service. We're happy she kept you informed every step of the way. If you need anything else, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Timothy Linville

November 13, 2024

5  out of  5
rating by Timothy Linville
"Andrew is absolutely amazing worked with me on payment matching and very polite and friendly definitely recommend to anyone needing insurance"
We responded:
"Thank you, Timothy! I'm glad you had a positive experience with our office. It's wonderful to know that you appreciated the payment matching and found our service polite and friendly. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Terri Mccoy (God'sProperty3)

Terri Mccoy (God'sProperty3)

November 9, 2024

5  out of  5
rating by Terri Mccoy (God'sProperty3)
"The absolute best auto insurance company I've ever dealt with. Everyone is very courteous, understanding, and very easy to get in touch with. The entire staff is great and I am so thankful that I met with Mr. Andrew Roach to begin my policy. It's been a great experience. Mr. Roach and hus staff does genuinely care for the clients and foes above and beyond to meet our needs."
We responded:
"Terri, thank you for your wonderful review! I'm glad you had such a positive experience with our auto insurance services. It's great to know that you found our team courteous, understanding, and easy to reach. We genuinely care about meeting your needs and are grateful for your trust in us. If you ever need anything in the future, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Alisa Hatfield

October 23, 2024

5  out of  5
rating by Alisa Hatfield
"Courteous, professional, and friendly staff ! Always available if you need them !"
We responded:
"Alisa, thank you for your wonderful review! I'm happy to know that you find our staff courteous, professional, and friendly. We're always here to help whenever you need us. Your feedback is greatly appreciated. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Marlena Hipsher

October 22, 2024

5  out of  5
rating by Marlena Hipsher
"Ms. Jennifer is super helpful, and so fast! I want to brag on her!"
We responded:
"Marlena, your feedback is truly appreciated! I'm glad Jennifer was able to assist you effectively and make everything clear for you! Thank you for recognizing Jennifer's helpfulness! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Mary-Kate Gohn

October 17, 2024

5  out of  5
rating by Mary-Kate Gohn
"Andrew is one of the best there is! He works hard for current customers and new customers alike. His office truly cares about what is best for their customers."
We responded:
"Mary-Kate, thank you so much for your kind words! I'm glad to hear that you feel our office truly cares about our customers. We always strive to work hard for both current and new customers, ensuring they receive the best possible service. If you ever need anything, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Tammy Scarborough

October 15, 2024

5  out of  5
rating by Tammy Scarborough
"They are really fast and accurate and doing what you need"
We responded:
"Tammy, thank you for your wonderful review! I'm happy to know that our team was able to provide fast and accurate service for your needs. We always strive to deliver efficient and precise assistance. If you ever need anything else, feel free to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Aaliyah Cooke

October 4, 2024

5  out of  5
rating by Aaliyah Cooke
"Super Helpful!! Helped me out with all of my questions. Super Polite!! The service is above and beyond. I had such a wonderful experience."
We responded:
"I'm so glad you had a wonderful experience with us Aaliyah! It's fantastic to know that our team was able to assist you with all your questions and provide such polite service. We're grateful for your kind words and look forward to helping you with any other insurance needs. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Nakita Patterson

October 3, 2024

5  out of  5
rating by Nakita Patterson
"Andrew is great. I can call anytime and he is always willing to help with anything I need."
We responded:
"Hi Nakita! Thank you for choosing Andrew Roach State Farm in Newport, AR! We love helping our customers in Jackson County and other surrounding areas with all their insurance needs including auto insurance, life insurance, home insurance, and health insurance!"
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Tyler Huskey

October 3, 2024

5  out of  5
rating by Tyler Huskey
"Great customer service!"
We responded:
"Tyler, thank you for your review! I'm glad you had a positive experience with our customer service. If you need any further assistance, feel free to reach out anytime. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Rhonda Browen

October 2, 2024

5  out of  5
rating by Rhonda Browen
"Mr. Roach has proven to genuinely desire his clients business. He goes above and beyond the call of duty to accommodate, and he never let's me down. I highly recommend Andrew Roach State Farm to everyone!"
We responded:
"Rhonda, thank you so much for your kind words and recommendation! I'm glad to know that our efforts to go above and beyond are appreciated. It's always our goal to accommodate your needs and ensure you have a positive experience. If you ever need anything in the future, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Jesse Simmons

September 18, 2024

5  out of  5
rating by Jesse Simmons
"Excellent rates!"
We responded:
"Jesse, thank you for the fantastic rating! I'm glad you had a positive experience with our office. If you ever need further assistance, feel free to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Laurie Miller

September 3, 2024

5  out of  5
rating by Laurie Miller
"Very nice people great to work with."
We responded:
"Laurie, thank you for your kind words! I'm glad you found our team nice and great to work with. We appreciate your feedback and look forward to assisting you with any future needs. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Ray Brownderville

August 20, 2024

1  out of  5
rating by Ray Brownderville
"Bad service"
We responded:
"Thank you, Ray, for the amazing review! Our team works hard to provide a great insurance experience in Newport and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Ashley Mooney

July 19, 2024

5  out of  5
rating by Ashley Mooney
"Andrew is a extremely nice guy! Definitely recommend him for your insurance needs"
We responded:
"Hi Ashley! Thank you so much for your kind words! I'm glad you had a positive experience. If you ever need anything else, feel free to reach out! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Brittany Huddle

July 16, 2024

5  out of  5
rating by Brittany Huddle
"Everyone here was so helpful with getting my insurance policies bundled up and started."
We responded:
"Hi Brittany! I'm so happy to hear that our team was able to help you bundle and start your insurance policies! Your satisfaction is our top priority, and we're grateful for your positive feedback! If you ever need any further assistance, don't hesitate to reach out! Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Audrey Saari

July 9, 2024

5  out of  5
rating by Audrey Saari
"Andrew was very helpful when i had a problem! So thankful!"
We responded:
"Audrey, thank you! We appreciate your trust in us to take care of your insurance policies."
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Cheyenne Epps

July 3, 2024

5  out of  5
rating by Cheyenne Epps
"Was very helpful! Answered all my questions and very informative! Would definitely recommend!"
We responded:
"Thank you for the review, Cheyenne! We are grateful for your recommendation and look forward to assisting you in the future. Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Debby D'Amato

June 6, 2024

5  out of  5
rating by Debby D'Amato
"This is a great State Farm agent!! Staff is knowledgeable, and they do a good job of keeping my coverage update with any and all life changes!! Love the staff!! So nice!!! ❤️❤️❤️"
We responded:
"Debby, we're thrilled to hear you're pleased with our knowledgeable staff and updated coverage! We're grateful for your kind words and are elated to have you as part of our State Farm family. If you ever need assistance with your insurance needs, we're here for you! Andrew Roach - State Farm Insurance Agent, Newport, AR"
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silent_ fox79

June 6, 2024

5  out of  5
rating by silent_ fox79
"Check out State Farm Insurance Agency they can help you with all your insurance needs."
We responded:
"Thank you for recommending State Farm Insurance Agency for all insurance needs! We're pleased to know you found our services helpful and comprehensive. Our team is dedicated to providing top-notch assistance for all your insurance requirements. Feel free to reach out for any future insurance inquiries or assistance. - Andrew Roach, State Farm Insurance Agent, Newport, AR"
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Angelique Coffman

June 4, 2024

5  out of  5
rating by Angelique Coffman
"Great Customer service."
We responded:
"Angelique, we're happy to hear you had a great experience with our customer service! Thank you for choosing our office for your insurance needs. Andrew Roach - State Farm Insurance Agent, Newport, AR"
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julissa lugo

June 4, 2024

5  out of  5
rating by julissa lugo
"Great service Great people And they always help in anyway possible I will always go back ! Thank you for all you do"
We responded:
"Julissa, we're thrilled to hear you had a great experience with our team! We're always here to help in any way we can and look forward to assisting you again in the future. Thank you for your kind words and for choosing us as your insurance agency! Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Bryce Sparks

June 4, 2024

5  out of  5
rating by Bryce Sparks
"Jennifer was super amazing and helpful! She was easy to work with, super kind, and made my experience very stress free!"
We responded:
"Bryce, I'm thrilled to hear that Jennifer was super amazing and helpful in making your experience stress-free! We're pleased to have provided you with excellent service and look forward to assisting you with your insurance needs in the future! Andrew Roach - State Farm Insurance Agent, Newport, AR"
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James Morrow

May 31, 2024

5  out of  5
rating by James Morrow
"Very good people and good prices and good coverages"
We responded:
"James, we're thrilled you found our team to be very good with good prices and coverages! We're pleased to have provided you with excellent service and comprehensive coverage options. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Andrew Roach - State Farm Insurance Agent, Newport, AR"