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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aaliyah Cooke

Aaliyah Cooke

October 4, 2024

5  out of  5
rating by Aaliyah Cooke
"Super Helpful!! Helped me out with all of my questions. Super Polite!! The service is above and beyond. I had such a wonderful experience."
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Nakita Patterson

October 3, 2024

5  out of  5
rating by Nakita Patterson
"Andrew is great. I can call anytime and he is always willing to help with anything I need."
We responded:
"Hi Nakita! Thank you for choosing Andrew Roach State Farm in Newport, AR! We love helping our customers in Jackson County and other surrounding areas with all their insurance needs including auto insurance, life insurance, home insurance, and health insurance!"
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Tyler Huskey

October 3, 2024

5  out of  5
rating by Tyler Huskey
"Great customer service!"
We responded:
"Tyler, thank you for your review! I'm glad you had a positive experience with our customer service. If you need any further assistance, feel free to reach out anytime. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Rhonda Browen

October 2, 2024

5  out of  5
rating by Rhonda Browen
"Mr. Roach has proven to genuinely desire his clients business. He goes above and beyond the call of duty to accommodate, and he never let's me down. I highly recommend Andrew Roach State Farm to everyone!"
We responded:
"Rhonda, thank you so much for your kind words and recommendation! I'm glad to know that our efforts to go above and beyond are appreciated. It's always our goal to accommodate your needs and ensure you have a positive experience. If you ever need anything in the future, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Jesse Simmons

September 18, 2024

5  out of  5
rating by Jesse Simmons
"Excellent rates!"
We responded:
"Jesse, thank you for the fantastic rating! I'm glad you had a positive experience with our office. If you ever need further assistance, feel free to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Laurie Miller

Laurie Miller

September 3, 2024

5  out of  5
rating by Laurie Miller
"Very nice people great to work with."
We responded:
"Laurie, thank you for your kind words! I'm glad you found our team nice and great to work with. We appreciate your feedback and look forward to assisting you with any future needs. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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Ray Brownderville

August 20, 2024

1  out of  5
rating by Ray Brownderville
"Bad service"
We responded:
"Thank you, Ray, for the amazing review! Our team works hard to provide a great insurance experience in Newport and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Ashley Mooney

Ashley Mooney

July 19, 2024

5  out of  5
rating by Ashley Mooney
"Andrew is a extremely nice guy! Definitely recommend him for your insurance needs"
We responded:
"Hi Ashley! Thank you so much for your kind words! I'm glad you had a positive experience. If you ever need anything else, feel free to reach out! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Brittany Huddle

Brittany Huddle

July 16, 2024

5  out of  5
rating by Brittany Huddle
"Everyone here was so helpful with getting my insurance policies bundled up and started."
We responded:
"Hi Brittany! I'm so happy to hear that our team was able to help you bundle and start your insurance policies! Your satisfaction is our top priority, and we're grateful for your positive feedback! If you ever need any further assistance, don't hesitate to reach out! Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Audrey Saari

Audrey Saari

July 9, 2024

5  out of  5
rating by Audrey Saari
"Andrew was very helpful when i had a problem! So thankful!"
We responded:
"Audrey, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Cheyenne Epps

Cheyenne Epps

July 3, 2024

5  out of  5
rating by Cheyenne Epps
"Was very helpful! Answered all my questions and very informative! Would definitely recommend!"
We responded:
"Thank you for the review, Cheyenne! We are grateful for your recommendation and look forward to assisting you in the future. Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Debby D'Amato

Debby D'Amato

June 6, 2024

5  out of  5
rating by Debby D'Amato
"This is a great State Farm agent!! Staff is knowledgeable, and they do a good job of keeping my coverage update with any and all life changes!! Love the staff!! So nice!!! ❤️❤️❤️"
We responded:
"Debby, we're thrilled to hear you're pleased with our knowledgeable staff and updated coverage! We're grateful for your kind words and are elated to have you as part of our State Farm family. If you ever need assistance with your insurance needs, we're here for you! Andrew Roach - State Farm Insurance Agent, Newport, AR"
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silent_ fox79

June 6, 2024

5  out of  5
rating by silent_ fox79
"Check out State Farm Insurance Agency they can help you with all your insurance needs."
We responded:
"Thank you for recommending State Farm Insurance Agency for all insurance needs! We're pleased to know you found our services helpful and comprehensive. Our team is dedicated to providing top-notch assistance for all your insurance requirements. Feel free to reach out for any future insurance inquiries or assistance. - Andrew Roach, State Farm Insurance Agent, Newport, AR"
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Angelique Coffman

June 4, 2024

5  out of  5
rating by Angelique Coffman
"Great Customer service."
We responded:
"Angelique, we're happy to hear you had a great experience with our customer service! Thank you for choosing our office for your insurance needs. Andrew Roach - State Farm Insurance Agent, Newport, AR"
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julissa lugo

June 4, 2024

5  out of  5
rating by julissa lugo
"Great service Great people And they always help in anyway possible I will always go back ! Thank you for all you do"
We responded:
"Julissa, we're thrilled to hear you had a great experience with our team! We're always here to help in any way we can and look forward to assisting you again in the future. Thank you for your kind words and for choosing us as your insurance agency! Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Bryce Sparks

Bryce Sparks

June 4, 2024

5  out of  5
rating by Bryce Sparks
"Jennifer was super amazing and helpful! She was easy to work with, super kind, and made my experience very stress free!"
We responded:
"Bryce, I'm thrilled to hear that Jennifer was super amazing and helpful in making your experience stress-free! We're pleased to have provided you with excellent service and look forward to assisting you with your insurance needs in the future! Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Marlena Hipsher

Marlena Hipsher

June 4, 2024

5  out of  5
rating by Marlena Hipsher
"Ms. Jennifer is super helpful, and so easy to understand! I want to brag on her!"
We responded:
"Marlena, your feedback is truly appreciated! I'm glad Jennifer was able to assist you effectively and make everything clear for you! Thank you for recognizing Jennifer's helpfulness! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
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James Morrow

May 31, 2024

5  out of  5
rating by James Morrow
"Very good people and good prices and good coverages"
We responded:
"James, we're thrilled you found our team to be very good with good prices and coverages! We're pleased to have provided you with excellent service and comprehensive coverage options. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Amber Tillery

Amber Tillery

May 28, 2024

5  out of  5
rating by Amber Tillery
"Always very kind and never had a bad experience. Always there when you have questions or second opinions and very understanding. Much love."
We responded:
"Amber, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Profile photo of Miki Vrai

Miki Vrai

May 28, 2024

5  out of  5
rating by Miki Vrai
"This company was easy to work with and customer service was excellent. And the biggest thing is there plans are affordable for all. They have a policy to fit everyone"
We responded:
"Miki, we're joyous you found our insurance plans affordable and our customer service excellent! Helping our customers protect what matters most is our goal, and we're grateful for your positive feedback. If you ever need assistance in the future, our office is here to help. Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Linda Reeves

Linda Reeves

May 23, 2024

5  out of  5
rating by Linda Reeves
"Andrew cares about his customers very much and goes above and beyond for me. He came to my house to see how he could help me with my car insurance. I would recommend his office to anybody!"
We responded:
"Thank you, Linda, for taking the time to leave such a positive review! We take great pride in ensuring customer satisfaction, and we are happy that we rolled out the red carpet for you! Should you need anything additional, please don't hesitate to reach out! Thank you! - Andrew Roach - State Farm Insurance Agent | Newport, AR"
Profile photo of Leanne “Lealea ThaQueen” Knapper

Leanne “Lealea ThaQueen” Knapper

May 23, 2024

5  out of  5
rating by Leanne “Lealea ThaQueen” Knapper
"Friendly, very knowledgeable and thorough. Explained everything my coverage covers."
We responded:
"Leanne, I'm pleased to hear you found my explanations thorough and helpful in understanding your coverage! Ensuring you are knowledgeable about your policy is a top priority for our team. Thank you for recognizing our dedication to providing excellent service. If you have any more questions in the future, feel free to reach out! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Trey Hurst

Trey Hurst

May 23, 2024

5  out of  5
rating by Trey Hurst
"Andrew Roach and his staff are phenomenal at their jobs and go above and beyond to meet your insurance needs and do so affordable. They also go above and beyond to rectify any problems or issues that arrive. They treated me with respect and as a person not a number. Definitely recommend them for any of your insurance needs."
We responded:
"Trey, we are happy to hear that you found our team phenomenal and affordable, going above and beyond to meet your insurance needs. We are pleased to have treated you with respect and as a valued individual. Thank you for recommending us for any insurance needs you may have. We look forward to assisting you in the future! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Profile photo of Angullie Coggins

Angullie Coggins

May 23, 2024

5  out of  5
rating by Angullie Coggins
"Andrew did a great job taking care of our family by getting us the best deal for our car/home insurance! My mother was just so impressed by what a good job he did and she's a very hard woman to impress so that's saying something! Thank you Andrew! Thank you State Farm!"
We responded:
"Hi Angullie, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit you and your family's needs. Reach out to us at any time if you ever need anything!"
Profile photo of Teresa Visser

Teresa Visser

May 22, 2024

1  out of  5
rating by Teresa Visser
"This is the worse place I have ever had to deal with when taking care of insurance!! They sell you full coverage which I needed and desperate needed the roadside service and, been paying a lot of money only to find out the hard way that there was no roadside service!!! I wonder how they would like being stuck on the side of the road with their 14 year old grandchild in the middle of the night and find out you don't have that service when you thought you did all the time you was paying for your insurance!!!"
We responded:
"Teresa, we appreciate your feedback and are sorry to hear about your roadside service experience. Ensuring our customers have the coverage they need is crucial, and I apologize for any inconvenience this has caused. Please reach out to our office so we can address this matter promptly. Thank you for sharing your concerns. Andrew Roach - State Farm Insurance Agent, Newport, AR"