State Farm® Insurance Agent Andrew Roach
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Heaven Miller
November 12, 2025
1
out of
5
rating by Heaven Miller
"10/10 Andrew is the best Always quick to answer when you’re needing help I’m glad I switched over! Update. They suck. Also, they lie don’t fall for the health insurance or Life insurance won’t make your policy any cheaper It’s cheaper if you don’t get it. Btw he asked me to write a good review when I was setting up the insurance."
We responded:
"Heaven, thank you for your fantastic review! We greatly appreciate your feedback and are thrilled that we have been providing prompt assistance whenever you need help. It makes our day hearing you are relieved after switching to us for your insurance needs."
peggy thompson
November 10, 2025
5
out of
5
rating by peggy thompson
"Great experience talking with Brooke! Super helpful, very polite and hooked me up on the State Farm app I didn’t even know they had. Thanks for making things so easy."
We responded:
"Thank you, Peggy, for sharing your experience! I'm happy to hear that Brooke was able to assist you so effectively and introduce you to the State Farm app. We aim to make things as easy as possible for our customers. If you need anything else, feel free to reach out!"
Teresa Visser
May 7, 2025
1
out of
5
rating by Teresa Visser
"Poor service. Made a trip to the office and they said they would take care of an issue and it's been over a week and nothing has changed!!! Because of this issue I can't even go online to change my payment method. I have got a new bank card and it wants a payment on something I canceled 3 months ago before I can do anything. I stand with my rating until it has been fixed. Now I get a bill for an extra $25.00 charge when I paid my bill. They don't listen when you let them know your Bank Account was hacked and you had to get a new card so you paid your bill online. I never had this much trouble with State Farm in the past. The staff Brooke Collom and Sydnie Mavity are super nice and friendly and will take care of you. Thank you Ladies"
We responded:
"Thank you, Teresa, for sharing your experience. I'm genuinely concerned to hear about the delay in resolving your issue. Please reach out to our office so we can address this matter promptly and ensure it gets the attention it deserves. Your feedback is important, and we're here to assist with any further questions or concerns you may have."
andy ross
April 29, 2025
5
out of
5
rating by andy ross
"Great people and will help you find tge right coverage for you!"
We responded:
"Thank you, Andy, for your kind words! I'm glad you found our team helpful in finding the right coverage. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Anthony Reves
April 25, 2025
5
out of
5
rating by Anthony Reves
"Great and easy company to do buisness with. Worked through everything with me to get the best rates"
We responded:
"Thank you, Anthony! I'm happy to know that you found it easy to work with us and that we could assist in securing the best rates for you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Amie Roddy
April 23, 2025
5
out of
5
rating by Amie Roddy
"The agents here are very helpful and always very courteous!!!"
We responded:
"Thank you, Amie! I'm glad to know that our team has been helpful and courteous. Your feedback is truly appreciated. If you ever have any questions or need assistance, we're here to help!"
Arlene Haney
January 28, 2025
5
out of
5
rating by Arlene Haney
"Very helpful and friendly. Would recommend to all who need insurance."
We responded:
"Thank you, Arlene! I'm glad you found our service helpful and friendly. Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Ashlyn Bruce
January 27, 2025
5
out of
5
rating by Ashlyn Bruce
"Very quick to help with any questions or concerns. Always answers the phone with positivity and is ready to help with your needs!"
We responded:
"Thank you, Ashlyn, for your wonderful feedback! I'm glad to hear that our team is quick to assist and always ready to address your needs with positivity. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Whit S
January 4, 2025
1
out of
5
rating by Whit S
"I have been with State Farm over 6 years, in the last 6 months EVERY bill I receive continues going up. When I call it’s always “I don’t know it’s not on our end” Check your drive safe and save “I’ve never received bad score on it either.” I have no tickets nor anything on my DL record. I’m paying 2X what I was paying last year! Your best bet is RUN 🏃🏻♀️don’t use them. Unless you don’t care to be jacked around!"
We responded:
"Thank you, Whit, for sharing your experience. I'm genuinely concerned to hear about the issues you've been facing with your billing and the frustration it has caused. It's important to us that we address these concerns promptly. I encourage you to reach out to our office directly so we can investigate the matter further and work towards a resolution. Your feedback is valuable, and we're here to assist you."
Rose Mauldin
December 6, 2024
5
out of
5
rating by Rose Mauldin
"Andrew and his team really do care about their customers. They helped me save on my car insurance and I like how they keep you up to date with what's going on with your policy."
We responded:
"Rose, thank you so much for your wonderful review! I'm glad to hear that our team could help you save money and keep you informed about your policy. We truly value our customers and aim to provide the best service possible. If you ever have any questions or need further assistance, don't hesitate to reach out!"
Kristin D
December 3, 2024
5
out of
5
rating by Kristin D
"Andrew is an upstanding agent and provides quality assistance and insurance. I was offered exceptional service and deals. I can always count on State Farm to take care of all my needs!"
We responded:
"Kristin, thank you for your wonderful review! I'm glad to know that you found our service exceptional and that we could meet your insurance needs. Your trust in State Farm and our office means a lot. We're always here to help with anything you need."
theboss theboss
November 19, 2024
5
out of
5
rating by theboss theboss
"Very honest and attentive and tries hard to make sure the customers needs are taken care of,you will not find a better team.You will not go wrong with them on your side.They are great people and the work they do is greatly appreciated.Thank you!"
We responded:
"Thank you for your wonderful review! I'm glad to hear that you found our team honest and attentive. We strive to ensure our customers' needs are always taken care of, and it's gratifying to know our efforts are appreciated. Your kind words about our team mean a lot to us. If you ever need anything in the future, we're here to help! - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Bryce Boggs
November 15, 2024
5
out of
5
rating by Bryce Boggs
"We had the pleasure of working with Jennifer to help us with a new auto and home policy, she was AMAZING! She helped answer every question we had as well as helped us find the best deal and policy for us. She communicated every step of the way and was always there if we needed anything!"
We responded:
"Bryce, thank you for sharing your experience! We're glad Jennifer could assist you with your new auto and home policy. Her dedication to answering all your questions and finding the best deal truly reflects our commitment to excellent service. We're happy she kept you informed every step of the way. If you need anything else, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"
Timothy Linville
November 13, 2024
5
out of
5
rating by Timothy Linville
"Andrew is absolutely amazing worked with me on payment matching and very polite and friendly definitely recommend to anyone needing insurance"
We responded:
"Thank you, Timothy! I'm glad you had a positive experience with our office. It's wonderful to know that you appreciated the payment matching and found our service polite and friendly. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Andrew Roach - State Farm Insurance Agent, Newport, AR"